common questions and answers

how do I create an artist account?

If you haven't already created an account on the site. You will need to do that by clicking here. If you have already created an account with the site, you should see a link to apply for an artist account in the dropdown menu at the top of the page. Or you can click here. You will need a subscription to have an artist account and upload content. once you subscribe you will be able to create your artist account and fill in your information.
you will then be directed to fill in your information with stripe. This is so payments can be procssed and you can receive payouts from us. once the account is set up and your payment information is set up, you should now be able to upload and sell your content.
if you have any issues with this process, please contact us at: contact@youphonica.com

How do I post a video?

You can post a video by going to your artists page and clicking new post. you will upload the video and then once it has been uploaded you will can click a button to go and add details to the post. After the details have been added e.g. title and price, you will then be able to add a thumbnail to the video. Once this is complete you should see the video on your artists page under posts. If you want the post to be public and people to be able to purchase it then make sure the visibility is set to public. If you do not want other people to see it or purchase it, please make sure to set the visibility to private.

what is the commission?

youphonica tries to be fair and competitive in regards to commission. The artist recieves 80%. In terms of donations to artists, youphonica takes 10% commission on each donation with 90% going to the artist. To find out more about commission, fees and payments, please read our terms and conditions.

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